Cookies Policy

By using our “Help & Support System”, you are agreeing to the terms and conditions as outlined below.

What is a Cookie?

Cookies are small text files, created by the website visited, that contain data. They are stored on the visitor’s computer to give the user access to various functions. Both session cookies and non-session cookies are used on this website (the “Site”). A session cookie is temporarily stored in the computer memory while the visitor is browsing the website. This cookie is erased when the user closes their web browser or after a certain time has passed (meaning that the session expires). A non-session cookie remains on the visitor’s computer until it is deleted.

Why do we use Cookies?

We use cookies to learn more about the way visitors interact with our content and help us to improve the experience when visiting our Site. Cookies are also required to store the current login status of a visitor. As such, without cookies, this “Help & Support Desk” will not work correctly and a visitor will not be able to log into the system in order to submit a ticket or post a reply to an existing ticket.

What Cookies do we use?

This Site uses WordPress internal cookies to store the login status of its registered users. If you do not accept cookies, no information is stored, however, you will also not be able to log into the site and to get access to restricted forums and other protected content.

How to reject Cookies?

We will not use cookies to collect personally identifiable information about a visitor.

However you can choose to reject or block the cookies set by this website (the “Site”) by changing your browser settings – see the “Help function” within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used, you may need to actively delete or block the cookies.

For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your mobile phone manual.