Help & Support Desk

Welcome to the Help & Support Desk for “Tekanewa Scripts” by “Kraut Coding”!

Please note that “Tekanewa Scripts” is transitioning to becoming “Kraut Coding”, and the help and support desk has been moved to its new domain already. Fear not, only the name is changing; it is still the same person providing all your support as before. All existing users and tickets have been migrated, so you should be able to log into the system just like before. If you experience any problems, please contact me, using the contact form.

While transitioning, there will be a period of time during which you will see a mixed usage of the old “” and the new “” domain addresses for external links (demo site, manuals, etc.), until all my sites have been moved to their new final domains.


This system is designed to provide you with help for any of my products. If you still have questions or problems after reading the manual for the item in question, this is the place to hopefully find the answers.

First, you should check the “Knowledge Bases” for any answers. If you can’t find a solution there, move on to the “Help & Support Forums” where you can post your question directly for me to answer.

Knowledge Bases

Before opening an official support ticket, please read our “Knowledge Bases” with helpful tips about my products first.

Support Forums

If you can’t find your answers anywhere else, post a question in the official Help & Support Forum for your product.

Back to Main Website

Click here to leave our Helpdesk & Support System and return to the main showcase website of Tekanewa Scripts.

If you are an existing user who purchased an item on/after 09/01/2015 and whose support package just recently expired and you already purchased a new support package, but still don’t get access to the forum, please contact me, as the system is re-checking license codes at set intervals (otherwise, the site would be flooding the Envato API with requests), and the system might not have updated your respective license code with your new support package yet.

Once you informed me of your new support package, I can trigger a manual re-check from my end, which will update your user information accordingly.

Forum Statistics

  • 2,486Registered Users
  • 11Forums
  • 1,534Topics
  • 5,696Replies
  • 584Topic Tags

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User Panel


All support services are provided according to my internal policies and the terms set forth by Envato marketplaces, if those supersede my own terms.

I reserve the right to refuse support at any time, particularly when my services are abused. My support (free for the first 6 months after purchase) does NOT include customization and installation services and handling of third party software (including themes and other plugins), unless that software is a requirement for my product.

By creating an account in my “Help & Support System” and or requesting support via any other means, you are agreeing to those terms, as outlined in my “general helpdesk” and “special support” policies.